Shivani Madhavji MCOptom
Optometrist, Skye Optometrists, Harpenden
I think, first and foremost, that despite not wearing the prescribed lenses, the patient has taken the right steps by coming in for an appointment. It’s key to find out where the current lenses are from and how they were obtained, and of course, how they feel comfort and vision-wise for the patient. If the lens is a poor fit, we would explain how different lenses vary. Our role is to ensure the best visual outcome for our patients, so we would advise where necessary if a change in lens type or prescription is the best long-term solution.